1. Refund Eligibility
Refunds or replacements are offered in accordance with the Australian Consumer Law for parts that are:
Faulty, defective, or not as described
Returned within 14 days with proof of purchase

2. Exclusions
Refunds do not apply to:
Electrical items once installed
Change-of-mind returns
Damage caused by incorrect installation or misuse

3. Return Process
To initiate a return:
Contact our support team at [email protected] or call 0493 825 076.
Provide order details, proof of purchase, and a description of the issue.
We will issue a Return Authorization and provide instructions for shipping or drop-off.

4. Shipping Costs
Return shipping costs are the buyer’s responsibility unless the return is due to our error or a defective item.